PREMIUM NYLON AND PREMIUM POLYESTER WARRANTY GUIDE

Congratulations on purchasing your Premium Nylon or Premium Polyester carpet from Allied Floor Coverings!

WARRANTY EXCLUSION & OBLIGATIONS

In order to maintain and protect coverage of the applicable wear and stain warranty, the owner must;

  • Retain proof of purchase, to determine date and cost of purchase.
  • Have your carpet installed in accordance with Australian standard 2455.
  • Install your new carpet on new underlay. Installing new carpet on
    existing old underlay will void warranty.
  • Be able to demonstrate steam cleaning by a reputable professional carpet cleaner at least every 12-18 months in the form of a receipt, invoice or statement, including a description of the cleaning service provided.

In the event that Allied deem that the carpet requires replacement, Allied will not, unless otherwise required by consumer legislation, be liable or otherwise responsible for the cost of furniture and fitting removal. Allied will not accept liability or responsibility for any incidental or consequential damages or expenses of and kind, whether
resulting from the willful negligence of Allied or not, even if Allied has been advised of the possibility of such potential loss or damage.

In the event it is deemed that the carpet purchased does not meet the warranty requirements, you are entitled to a replacement or refund for a major failure, and compensation for any reasonably foreseeable loss or damage. You are entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

If your carpet fails to perform in accordance with a warranty applicable to the carpet, Allied may offer to repair, replace, refund or offer an allowance or arrange a credit equal to the cost of the carpet material only, in the affected area. The credit will apply only to a new carpet of the same or comparable quality, manufactured by Allied, depreciated as set out in the applicable warranty table. 

For information and advice on caring for your Premium Nylon and Premium Polyester please visit our SDX Care pages. 

7 YEAR WEAR WARRANTY

  • 2 YRS

    85%
  • 3 YRS

    70%
  • 4 YRS

    55%
  • 5 YRS

    40%
  • 6 YRS

    25%
  • 7 YRS

    10%

5 YEAR STAIN WARRANTY

  • 1YR

    100%
  • 2 YRS

    70%
  • 3 YRS

    50%
  • 4 YRS

    30%
  • 5 YRS

    10%

10 YEAR WEAR WARRANTY

  • 1YR

    100%
  • 2 YRS

    90%
  • 3 YRS

    80%
  • 4 YRS

    70%
  • 5 YRS

    60%
  • 6 YRS

    50%
  • 7 YRS

    40%
  • 8 YRS

    30%
  • 9 YRS

    20%
  • 10 YRS

    10%

10 YEAR STAIN WARRANTY

  • 1YR

    100%
  • 2 YRS

    90%
  • 3 YRS

    80%
  • 4 YRS

    70%
  • 5 YRS

    60%
  • 6 YRS

    50%
  • 7 YRS

    40%
  • 8 YRS

    30%
  • 9 YRS

    20%
  • 10 YRS

    10%

15 YEAR WEAR WARRANTY

  • 1YR

    100%
  • 2 YRS

    100%
  • 3 YRS

    100%
  • 4 YRS

    80%
  • 5 YRS

    80%
  • 6 YRS

    70%
  • 7 YRS

    70%
  • 8 YRS

    60%
  • 9 YRS

    60%
  • 10 YRS

    50%
  • 11 YRS

    40%
  • 12 YRS

    30%
  • 13 YRS

    20%
  • 14 YRS

    10%
  • 15 YRS

    10%

15 YEAR STAIN WARRANTY

  • 1YR

    100%
  • 2 YRS

    100%
  • 3 YRS

    100%
  • 4 YRS

    80%
  • 5 YRS

    80%
  • 6 YRS

    70%
  • 7 YRS

    70%
  • 8 YRS

    60%
  • 9 YRS

    60%
  • 10 YRS

    50%
  • 11 YRS

    40%
  • 12 YRS

    30%
  • 13 YRS

    20%
  • 14 YRS

    10%
  • 15 YRS

    10%
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